Last updated December 03, 2020

Thank you for shopping at Sharmayu.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meaning defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company referred to as either "The Company", "We", "Us" or "Our" in this Agreement refers to Shri Sharma Ayurveda Mandir: Civil Lines, Near Baghpat Gate, Delhi - 475661, Madhya Pradesh, India
• Goods refer to the items offered for sale on the Service
• Orders mean requests by You to purchase Goods from Us
• Service refers to the Website
• Website refers to Sharmayu, accessible from http://www.sharmayu.com
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your Order within 7 days without giving any reason for doing so.

The deadline for canceling an Order is 7 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered (received) wrong or different product.

In order to exercise your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• email: contact@sharmayu.com
• phone: +91 9999999999
• mail: Shri Sharma Ayurveda Mandir: Civil Lines, Near Baghpat Gate, Delhi - 475661, Madhya Pradesh, India

You will be reimbursed no later than 14 days from the day on which we receive the returned Goods.

We will use the same means of payment as used for the initial transaction, for the reimbursement, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Refunds

We will reimburse You no later than 14 days from the day on which we receive the returned Goods.

We will use the same means of payment as used for the initial transaction, for the reimbursement, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Goods can only be returned if they are in their original condition and have not been tampered with or used in any way.

In the event that your return is not accepted, we will send you an email explaining the reasons why your return was not accepted.

In the event that we have sent You the wrong or different product, we will bear the cost of returning the Goods.

You will be reimbursed no later than 14 days from the day on which we receive the returned Goods.

We will use the same means of payment as used for the initial transaction, for the reimbursement, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.